Collection and Use of Personal Information
Online Registration: We may collect personal information when you visit or register for our Website. You do not have to register to visit our Website. However, some of the features offered through our Website (such as the Game) may require you to register and provide your birthday, email address, username and a password that you create. If you are under thirteen years of age, we will also collect your parent’s name and email address. This information is used to provide and otherwise administer your participation in the services requested. When you register we may also provide you with an opportunity to sign-up for future marketing or promotional communications about our products, services, or promotions that may be of interest to you. If you wish to withdraw your consent for such communications, you may do so by contacting us as set out in the “How to Contact Us” section below or by following the “unsubscribe” instructions provided in your email.
Blogs/Forums: We may also collect personal information when you choose to participate in our blog or forum. You do not need to register to post on our blog or forum but we may require you to provide your [name and email address]. This information is used to provide and otherwise administer your participation in the services requested. We may also collect any comments, suggestions and other feedback you provide as postings to our blog or forum. We may use your comments, suggestions or feedback to monitor and/or improve our product and service offerings and our Website. Please remember that any information that you provide in these comment areas is accessible to all members and non-members, and you should exercise caution when deciding to disclose any personally identifiable information about yourself or anyone else.
Product Purchases: We may also collect personal information when you choose to purchase a product through our Website. When you purchase a product through our Website, we collect your name, address, phone number and payment card-related information for the purposes of processing and administering your payment.
Invite-a-Friend: The “Invite-a-Friend” and other similar features on our Website permit you to submit your friend’s email address and have a standardized message sent to them on your behalf. We will use your email in the body of the message to help your friend identify you as the sender. We do not use the email addresses submitted in these circumstances for any other purpose without your consent or the consent of the email recipient.
Disclosure of Personal Information
We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein or as required or permitted by law. ??Service Provider Arrangements: We may transfer (or otherwise make available) your personal information to our affiliates or other third parties who provide services on our behalf. For example, we may use service providers to authorize and process payments, host our Website, or operate certain of its features. Your personal information may be stored and processed in the United States by our third party service providers. Our service providers are not authorized to use or disclose personal information for any purpose other than providing the services on our behalf. For more information on the manner in which we or our service providers manager and use your personal information, e-mail or write us at the contact information set out below.
Sale of Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Heroic Interactive or as part of a corporate reorganization or stock sale or other change in corporate control.??Legal: Heroic Interactive and our service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, or as otherwise permitted by law.
Information about our Website
Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.
Tracer Tags and Web Beacons: Our Website may also use a technology called “tracer tags” or “Web Beacons”. This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website.
Third Party Links and Advertisements: Our Website may include links to third party websites, or advertisements for products and services that may be of interest to you. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. Heroic Interactive provides links to third party websites as a convenience to the user. The inclusion of any link or advertisement does not imply Heroic Interactive’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
Security of Personal Information
We have implemented measures in an effort to safeguard the personal information in our custody and control, including appropriate measures to protect the safety of credit card and other transactions. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.
To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Heroic Interactive will never ask you for your password in any unsolicited communication (such as email messages).
We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
Access to your Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.??Changes to the Privacy Notice
How to Contact Us
Mail: Heroic Interactive Inc.
12 Camden Street, Suite 301
Toronto, ON. M5V 1V1